Privacy Policy

1win cares about the security of player data and uses the latest encryption methods for this purpose. This ensures that the data is safe and cannot be shared with third parties without the necessary reasons. You can learn about the encryption methods in the site’s terms of usage. You need to check the current brand policy rules before registering on the site.

Reasons for Collecting Personal Details 

Brand collects, stores, and processes user data based on the applicable company policy and the following main reasons:

  • To comply with the legal obligations and responsibilities imposed on the company under the Curacao eGaming license;
  • To verify the age and identity of the user;
  • Testing of new products and services for playing on the site;
  • In defense of the company’s interests and rights;
  • Preparing statistical data about the usage of the site’s services and analyzing them;
  • Tracking the game activity of users;
  • For the purposes of cooperation and marketing communications;
  • To distribute promotional information depending on the players’ interests;
  • Creation of bonus offers and promotional programs;
  • Supporting users in conflict situations;
  • Monitoring financial transactions and errors;
  • Detecting suspicious or fraudulent activities;
  • Protecting other users from fraud and preventing information crimes.

Types of Data Collected 

The company collects and processes the following basic details of the gambling website members:

  • Identifying (full name, gender, date of birth, etc.);
  • Contact (email address, phone number);
  • Location (country, city, residential address, zip code, etc.);
  • Financial Activity (payment details, transaction history, failed transfers, etc.);
  • Traffic (access time/date, IP address, languages used, browser, crash reports, etc.).

Data Security 

The brand applies the basic digital standard TLS (Transport Layer Security) and other modern encryption systems to protect players’ data. The Secure Socket Layer (SSL) protocol with a 256-bit key is applied for encryption.

All personal, credit, and contact details of players are stored on internal servers and transmitted for backup between processing centers in encrypted form. The company’s security team monitors event logs, site activity, and request history. The company also ensures that partners, providers, agents, affiliates, and subsidiaries apply the same security and protection measures.

Transferring User Details to Third Parties 

The brand does not share players’ personal details with third parties except for reasons specified in the current company policy.

The 1win brand may share your data with third parties in the following cases:

  • To protect the rights and interests of the brand;
  • At your personal request;
  • At the request of legal authorities;
  • To protect the privacy and security of other players on the site;
  • If the site’s security system is hacked or attempted to be hacked;
  • When illegal fraudulent activity is detected or suspected;
  • If someone else’s account is hacked;
  • When using malicious software and programs;
  • In cases of legal proceedings;
  • To partners, fiduciaries, and affiliates upon request;
  • To a payment provider to process your data for financial transactions.